Leadership & Communication
Program

30h training

What is it?

This program aims to improve leadership and communication skills in order to promote a better performance between teams, exploring the internal focus first and, afterward, the focus on others. Nowadays, it is essential to promote inclusive and positive leadership to increase motivation and employee experience.

At Happiness Business School, we go further than usual. We believe the leader of the future is the one that inspires the dream, the purpose, and the mission. That's what we propose.

Program

Self-leadership - 7h

  • Diagnosis, HDBI profile (Whole Brain Thinking TM);
  • Leadership models;
  • Understand and develop strengths according to your own leadership style;
  • Develop an attitude of leadership and protagonism in your own life in order to maximize your growth and impact;
  • Leadership Mindset - understand how great leaders think and act, and how to apply this knowledge in the career (Covey, Warren Bennis, Ned Herrmann and Marilee Adams)

Team leadership - 8h 

  • Understand the human being in each employee;
  • Align the company's vision, values and goals with those of the employee;
  • Leader vs Manager;
  • Leadership in Change;
  • Positive leadership and empowerment;
  • Inclusive leadership - how to take advantage of diversity;
  • What defines high performance teams. Autonomy, self-responsability, commitment, purpose and mission as the engine of performance
  • Expectations management;
  • How to deal with 'low performers' and conduct an assessement situation;
  • The role of cognitive-behavioral therapies in increasing employee performance: Gratitude, Empathy, Mindfulness and Resilience;
  • Culture of Corporate Happiness and Emotional Salary, how to promote positive emotions, criativity and inovation in the workplace;

Influence and Communication - 8h 

  • Principles of influence;
  • Positions vs Interests;
  • Interpersonal communication tools with credibility, trust and positive impact;
  • Develop strategic questions;
  • Active and effective listening. Anchors and Rapport;
  • Giving feedback that promotes behavior improvement and personal development, feed forward;
  • Recognize and reward;
  • How to corrupt limiting beliefs for better performance;
  • How to influence and motivate different organizational levels;

Negotiation and Conflict Management - 7h 

  • Moderator and arbitrator roles
  • Sources of conflicts
  • Win win methodology as a strategy for conflict resolution
  • Negotiate with different stakeholders
  • Main steps and tools of an effective negotiation process
  • The importance of defining objectives, knowing the context of communication, develop verbal and non-verbal communication skills
  • Develop effective argumentation and inducement skills, using both reason and heart 

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