This program aims to
develop leadership and communication skills in order to promote a
better performance between teams,
working the internal focus first and,
afterwards, the focus on others.
Nowadays it is essential to promote
inclusive and positive leadership in order to increase motivation and
employee experience.
At Happiness Business School we go further
of the traditional, we believe that the leader of the
future is the one that inspires the dream, the
purpose and mission and that's what we propose.
Program
Self-leadership - 7h
Diagnosis, HDBI profile (Whole Brain Thinking TM)
Leadership models
Understand and develop strengths according to your own leadership style
Develop an attitude of leadership and protagonism in your own life in order to maximize your growth and impact
Leadership Mindset - understand how great leaders think and act, and how to apply this knowledge in the career (Covey, Warren Bennis, Ned Herrmann and Marilee Adams)
Team leadership - 8h
Understand the human being in each employee
Align the company's vision, values and goals with those of the employee
Leader vs Manager
Leadership in Change
Positive leadership and empowerment
Inclusive leadership - how to take advantage of diversity
What defines high performance teams. Autonomy, self-responsability, commitment, purpose and mission as the engine of performance
Expectations management
How to deal with 'low performers' and conduct an assessement situation
The role of cognitive-behavioral therapies in increasing employee performance: Gratitude, Empathy, Mindfulness and Resilience
Culture of Corporate Happiness and Emotional Salary, how to promote positive emotions, criativity and inovation in the workplace
Influence and Communication - 8h
Principles of influence
Positions vs Interests
Interpersonal communication tools with credibility, trust and positive impact
Develop strategic questions
Active and effective listening. Anchors and Rapport
Giving feedback that promotes behavior improvement and personal development, feed forward
Recognize and reward
How to corrupt limiting beliefs for better performance
How to influence and motivate different organizational levels
Negotiation and Conflict Management - 7h
Moderator and arbitrator roles
Sources of conflicts
Win win methodology as a strategy for conflict resolution
Negotiate with different stakeholders
Main steps and tools of an effective negotiation process
The importance of defining objectives, knowing the context of communication, develop verbal and non-verbal communication skills
Develop effective argumentation and inducement skills, using both reason and heart
